City of Mobile, AL 311 3.12.1

Welcome to the official City of Mobile's 311 application.

The Mobile 311 app is a dedicated platform aimed at assisting the residents of Mobile in addressing various issues, acquiring information, and submitting service requests.

Its primary objectives include efficiently managing and directing service requests to the relevant municipal departments, offering a neutral space for citizens to provide feedback on city services, enabling the monitoring of service request progress, addressing inquiries regarding city services and departments, and aiding residents in accessing city services promptly and equitably.

It is important to note that Mobile 311 exclusively handles service requests related to the City of Mobile and does not cater to external agencies such as Mobile County, the State of Alabama, or federal government entities. Additionally, please be advised that Mobile 311 is strictly for non-emergency requests. In case of emergencies such as those requiring police, fire, or medical assistance, please dial 911.